Careers

Location: San Francisco, CA (On-Site)

Are you looking for an opportunity to support a leading community and private bank serving Bay Area businesses, nonprofits, and individuals? Bank of San Francisco is seeking an Administrative Associate to become a critical part of our team. Please contact us today to discuss this opportunity!

The Administrative Associate is responsible for keeping the office running smoothly by providing overall administrative and clerical support for the Bank. They are responsible for working with staff members to support administrative and clerical functions, as well as general office upkeep and ensuring supplies are fully stocked for the office.

Job Responsibilities:

• Perform Bank-wide administrative functions, including monitoring and ordering of office and breakroom supplies, special print and mail projects, copy/fax machine maintenance, parking supplies, and ensuring supply and break rooms are well stocked and organized.
• Receive, sort, and distribute incoming mail, faxes, and deliveries in a timely and accurate manner.
• Prepare and process outgoing mail, shipments, and faxes.
• Assist with planning, coordinating and preparing for internal staff and other organizational meetings, including preparation of agenda, meeting room setup, documentation reproduction, and arranging food and beverages as needed.
• Maintain daily upkeep of the kitchen and breakroom, ensuring spaces remain clean, organized, and fully stocked; responsibilities include preparing coffee, clearing dishes and appliances, sanitizing counters, and replenishing supplies.
• Maintain conference rooms and shared meeting spaces to ensure they are clean, organized, presentable, and readily available for employees and guests.
• Maintain offsite records storage and correspond with facility vendor to coordinate pickup and delivery of records as needed by Bank personnel.
• Maintain office space and facilities through dissemination of information and initiating and coordinating maintenance requests with building management.
• Coordinate with building management and external vendors to provide services on site.
• Maintain shared enterprise-wide calendars, e.g. vacation and committee calendars.
• Prepare, submit, and track executive team expense reports and reimbursements in accordance with Bank policy, ensuring accuracy, proper documentation, and timely processing.
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

Requirements:

• Minimum one year administrative and/or customer service experience.
• Ability to work independently.
• Intermediate Adobe Acrobat and Microsoft Office programs such as Outlook, PowerPoint, Word, and Excel.
• Technical knowledge of office equipment such as computers, multi-line phones, copiers, scanners, printers, postage machines, and fax machines.
• Excellent verbal and written skills in order to communicate effectively and tactfully within the Bank, and with the Bank's clients, vendors, shareholders, and directors, while maintaining a high level of confidentiality.
• Ability to organize and prioritize in situations where dramatic changes frequently occur; attention to detail is critical.

To apply, please send your resume or inquiry to Sue at humanresources@bankbsf.com

Pay: $24.50 - $34.00 per hour

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Location: San Francisco, CA (On-Site)

Job Responsibilities:

• Open, service, and maintain client accounts in accordance with Bank policies and all regulatory requirements, including but not limited to Bank Secrecy Act (BSA) and Know Your Customer (KYC).
• Perform daily banking operations, including teller transactions, wire processing, cash shipments, debit card services, and related operational activities.
• Meet with clients in person or by phone to discuss banking needs, recommend products and services, demonstrate available solutions, and assist with product setup.
• Cross-sell deposit and treasury management products to new and existing clients based on identified needs and established goals.
• Respond to client inquiries, investigate and resolve issues or discrepancies, and address client complaints in a timely and professional manner.
• Manage client communications and servicing activities, including monitoring and responding to the Bank’s general inbox and online chat channel.
• Review, process, and maintain banking reports, records, and administrative documentation to ensure accuracy and compliance.
• Maintain a thorough working knowledge of Bank products, services, policies, and procedures through ongoing training and development.
  

Requirements:

• Bachelor's degree in business, related field or equivalent working experience.
• Minimum five years of relevant banking experience.
• Operational knowledge of deposit and treasury management banking products.
• Excellent oral and written communication skills.
• Effective interpersonal skills with both internal and external clients.
• Proficiency with Microsoft Office, specifically Word and Excel; working knowledge of Salesforce preferred.
• Demonstrated commitment to delivering a high level of client service and professionalism.
  

To apply please send your resume or inquiry to Sue at humanresources@bankbsf.com.

Pay: $73,000 - $100,000 per year.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.