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Careers

Join the BSF Team

Choosing a career with BSF means tremendous opportunity to work with a diverse group of business owners, entrepreneurs, nonprofit leaders and individuals throughout the nine Bay Area counties and beyond. In addition to challenging and purposeful work, you will have the chance to give back to the community, advance your career and develop close and meaningful relationships with colleagues and mentors. To learn more about BSF, click here. 

Employment opportunities with BSF:

Location: San Francisco, CA (On-Site)

Are you looking for an opportunity to support a leading community and private bank serving Bay Area businesses, nonprofits, and individuals? Bank of San Francisco is seeking a Central Operations Specialist to become a critical part of our team. Please contact us today to discuss this opportunity!

Job Responsibilities

  • Provide prompt, efficient, and accurate service in processing requests.
  • Perform back-office functions including, but not limited to, researching and resolving adjustments and chargebacks, exception items, processing or reviewing account maintenance requests, travel notifications or stop payments, and performing GL and other account balancing.
  • Receive and process incoming and outgoing wire transfer requests, complete wire transfer end of day review.
  • Respond to client research requests for account records.
  • Perform daily review of large debits and resolve daily suspected fraud alerts.
  • Process and resolve any client claims related to debit card, check, or ACH fraud.
  • Receive and process deposit-related legal orders or account levies.
  • Prepare, review, and process a variety of operations reports related to banking transactions such as Nonpost, NSF/OD, ACH/IAT, etc.
  • Provide Tier 1 troubleshooting and support for Online Banking and Cash Management users.
  • Regularly update and maintain procedures related to primary job responsibilities with the support of the Central Operations and Administration Manager.
  • Provide support for Cash Management and Branch Operations as needed.
  • Prepare correspondence to clients using knowledge of Bank products and Bank policy.
  • Resolve client inquiries while maintaining contact with client through telephone or written communication.

 Requirements:

  • High School Diploma or general education degree (GED); or five years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution clerical and/or branch and back-office support background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
  • At least five years of experience in performing back-office banking functions, plus experience in banking branch operations preferred.
  • A high level of client service and interpersonal skills to communicate effectively throughout the Bank and to represent the Bank positively to current and potential clients.
  • A thorough knowledge of the Bank’s operations processes and the Bank’s products and services.
  • Ability to multitask, prioritize, and employ reasonable judgement in managing workload and various isolated situations.
  • Ability to operate standard office equipment, including basic knowledge in computers and general office productivity software such as Microsoft Office suite.
  • Knowledge of and compliance with Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and related regulations. Attendance and successful completion of all ongoing mandatory BSA and OFAC training required for this position.
  • Attendance and successful completion of all other compliance and regulatory training, not limited to BSA.

To apply, please send your resume or inquiry to Sue at humanresources@bankbsf.com. 

Pay: $75,000 - $90,000 per year 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Location: San Francisco, CA (On-Site)

Are you looking for an opportunity to support a leading community and private bank serving Bay Area businesses, nonprofits, and individuals? Bank of San Francisco is seeking a Senior Personal Banker to become a critical part of our team. Please contact us today to discuss this opportunity!

Job Responsibilities

  • Develop and manage new and existing client relationships.
  • Prospect for new client relationships through local community and networking.
  • Keep up to date with local bank competition and community involvement.
  • Act as personal concierge for all private banking clients, anticipating their needs and providing service that exceeds expectations.
  • Keep up to date on all Bank products and services and recommend appropriate products and services for each client.
  • Meet clients in person or on calls, demo products available to the client, and provide assistance with product setup.
  • Ensure operational efficiency and effectiveness always through hands-on knowledge and by following all policies and procedures.
  • Team up with internal partners to enhance the “client experience,” through continuous improvements.
  • Meet established goals by appropriately cross-selling to clients, seeking to broaden the range of services provided to both new and existing clients.
  • Provide superior client service by taking individual responsibility for each interaction and participating in service management practices to build and retain client relationships.

 Requirements:

  • College degree in business, related field, or equivalent working experience. Diploma or degree in Banking or Finance.
  • Minimum 5 years of relevant banking experience.
  • Exhibit leadership and management skills that inspire high performance from team members.
  • Operational knowledge of deposit and cash management banking regulations.
  • Excellent oral and written communication skills.
  • Effective interpersonal skills with both internal and external clients.
  • Proficiency with Microsoft Office, specifically Word and Excel; knowledge of Salesforce.
  • A thorough knowledge of all Bank services, deposit compliance regulations, Bank Secrecy Act, and management experience.
  • A high level of client service and interpersonal skills to communicate effectively throughout the Bank and to represent the Bank positively to current and potential clients.

To apply, please send your resume or inquiry to Anna at anna.hirano@bankbsf.com.

Pay: $90,000 - $125,000 per year 

Position would also be eligible for production incentive compensation.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.









Benefits:

BSF is committed to offering a broad and affordable benefits package to protect our employees physical and emotional wellbeing.

We offer full-time staff:
  • Choices to several medical, dental and vision plans,
  • Life insurance,
  • Long-term disability,
  • Retirement plan with 401K matching,
  • Paid vacation, holidays, sick leave and
  • Many more voluntary benefits.

We support and provide professional development opportunities, time off to volunteer and encouraged participation in local nonprofit board membership.