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Careers

Join the BSF Team

Choosing a career with BSF means tremendous opportunity to work with a diverse group of business owners, entrepreneurs, nonprofit leaders and individuals throughout the nine Bay Area counties and beyond. In addition to challenging and purposeful work, you will have the chance to give back to the community, advance your career and develop close and meaningful relationships with colleagues and mentors. To learn more about BSF, click here

Employment opportunities with BSF:

San Francisco, CA

POSITION OVERVIEW:

The Administrative Associate is responsible for keeping the office running smoothly by providing overall administrative and clerical support for the Bank. They are responsible for working with staff members to support administrative and clerical functions, as well as general office upkeep and ensuring supplies are fully stocked for the office.

Under general supervision and following established policies and procedures, the Administrative Associate will create and maintain records, perform office duties including printing, copying, filing, general office management, expense and invoice management, shipping, mailing, contact and data maintenance.

The position requires being detail-oriented, having a positive attitude, excellent communication and organization skills, and general knowledge of Adobe Acrobat and Microsoft Office suite including Outlook, Word, PowerPoint and Excel.

Assures compliance with all applicable State and Federal banking regulations, Bank policies and procedures including, but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and information systems and security policies.

RESPONSIBILITIES:

  •  Bank wide administrative functions including monitoring and ordering of office and break room supplies, special print and mail projects, copy/fax machine maintenance, parking supplies, and ensuring supply and break rooms are well stocked and organized.
  • Receive, sort, and distribute incoming mail, faxes, and deliveries.
  • Prepare and process outgoing mail, shipments, and faxes.
  • Assist with planning, coordinating and preparing for staff and other meetings including preparation of agenda, meeting room, photocopies, and food, snacks and beverages whenever applicable.
  • Responsible for the daily upkeep of the kitchen/break room, by ensuring it is clean and organized which includes making coffee, ensuring dishes, appliances and counters are cleared of debris, and supplies and snacks are stocked daily.
  • Responsible for the daily upkeep of conference rooms and other meeting spaces by ensuring they are clean, organized, presentable and reasonably available for employees or guests to use at all times.
  • Upload updated forms, policies, and procedures to Bank Intranet; may include reformatting documents to be consistent with the Bank's approved formats.
  • Input all bank audit and exam results and remediation requirements into nContracts Console.
  • Maintain records related to mobile device, key and fob inventories.
  • Maintain offsite records storage and correspond with facility vendor to coordinate pickup and delivery of records as needed by Bank personnel.
  • Assist with basic onsite desktop support within the office.
  • Maintain office space and facilities through dissemination of information and initiating and coordinating maintenance requests with building management.
  • Coordinate with building management and external vendors to provide services on site.
  • Maintain shared enterprise-wide calendars, e.g., vacation and committee calendars.
  • Complete a wide range of computer tasks, including upkeep of reports and other documentation as needed.
  • Treats people with respect; keep commitments; Inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
  • The Administrative Associate may perform additional related duties as assigned or as the situation dictates.

REQUIREMENTS:

  • Previous administrative and customer service experience preferred.
  • Ability to work independently.
  • Proficient in Adobe Acrobat and Microsoft Office programs such as Outlook, PowerPoint, Word and Excel.
  • Technical knowledge of office equipment such as computers, multi-line phones, copiers, scanners, printers, postage machines and fax machines.
  • Excellent verbal and written skills in order to communicate effectively and tactfully within the Bank, and with the Bank's clients, vendors, shareholders, and directors, while maintaining a high level of confidentiality.
  • Ability to organize and prioritize in situations where dramatic changes frequently occur; attention to detail is critical.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

The environment for this position is non-confined office-type setting that is mostly clean and comfortable. Work is to be performed at a designated workspace. The incumbent in the course of performing this position spends time writing, typing, speaking, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), listening, sitting, standing, squatting, kneeling and reaching. Must be able to lift and push/pull up to 50 pounds and carry up to 30 pounds.

To apply please send your resume or inquiry to humanresources@bankbsf.com.

Employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures, including but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply. 

San Francisco, CA

POSITION OVERVIEW:

The position of the BSA Analyst is to maintain compliance with the Bank’s Bank Secrecy Act and Anti-Money-Laundering (AML) Program, including monthly report preparation for Senior Management and the Board of Directors. This includes the initial new account risk rating review, ongoing monitoring of accounts for unusual and/or suspicious activity, OFAC, IAT alert management reviews, and annual high-risk client reviews. The BSA Analyst proposes and assists in the implementation of enhancements to existing BSA written processes and procedures, identifies related needs and opportunities, and assists in the revision of procedures and associated data collection forms.

The BSA Analyst assures compliance with all applicable State and Federal banking regulations, and Bank policies and procedures including, but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems and Security policies.

RESPONSIBILITIES:

Performs routine duties related to any of the following functions serviced by the department:

  • Responsible for reviewing all new accounts to ensure that all BSAQ/EDDs are complete and accurate, including following up with the Relationship Manager (RM) for missing information to determine the account's initial risk rating.
  • Responsible for reviewing end-of-day wire transfer packages for unusual or suspicious activity.
  • Responsible for daily ACH OFAC review.
  • Responsible for periodic Jack Henry OFAC scrub review.
  • Responsible for processing weekly CTRs.
  • Responsible for annual filing of CTR Exemptions and performing annual review on exempted clients.
  • Responsible for processing bi-weekly 314a files.
  • Responsible for clearing monthly YH worklists by reviewing and resolving any unusual activity alerts through the Bank’s Automated Monitoring System.
  • Responsible for new accounts' six-month review and finalizing BSAQ.
  • Responsible for YH transaction and account validation to Silverlake.
  • Responsible for preparing monthly BSA/AML reports for Board Reporting.
  • Responsible for completing annual high-risk client reviews.
  • Responsible for collecting and maintaining current documentation for foreign clients' W8 status.
  • Responsible for maintaining participation banks' BSA/AML Compliance Certification.
  • Responsible for writing and filing SARs, including monitoring, writing and filing 90-day SARs.
  • Assists with BSA/OFAC Annual Risk Assessment, and updates OFAC Country List in Silverlake.
  • Assists with the periodic review of parameters driving the Bank’s Automated Monitoring System.
  • Serves as backup for supporting certain Central Operations functions as the situation dictates.
  • Works with bank regulators and independent auditors to provide documentation for examinations and external audits, and prepares written response to criticisms and implements corrective actions.
  • Responds to inquiries or refers inquiries to the appropriate department or person; exhibits the necessary follow through with clients and/or staff involved.
  • Records, files, updates information, and files reports as required.
  • Treats people with respect; keeps commitments; inspires the trust of others; works ethically and with integrity; upholds organizational values; accepts responsibility for own actions.
  • The BSA Analyst may perform other related duties as assigned or as the situation dictates.

REQUIREMENTS:

  • Completion of a recognized BSA/AML Certification Program.
  • High school diploma or general education degree (GED); or 5 years of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution clerical and/or branch and back office support background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
  • Basic knowledge of related State and Federal banking compliance regulations, and other Bank operational policies.
  • Intermediary skills in personal computer operation; word processing and spreadsheet software.
  • Accurate typing skills to meet production needs of the position.
  • Intermediary math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors.
  • Effective oral, written and interpersonal communication skills with the ability to apply commonsense to carry out instructions, interpret documents, understand procedures, write reports and correspondence.
  • Ability to deal with routine problems involving multiple facets and variables in standardized situations.
  • Good organizational and time management skills.
  • Ability to work with minimal supervision while performing duties.
  • Ability to apply attention to detail, critical thinking and analytical skills in working with large amounts of data, facts, figures, and number crunching to come to new conclusions based on findings.

WORKING CONDITIONS/PHYSICAL DEMANDS:

The environment for this position is a non-confined office-type setting that is mostly clean and comfortable. There is little discomfort caused by such factors as noise, heat, or dust. In the course of performing the duties pertinent to the position, time will be spent writing, typing, speaking, listening, lifting (up to approximately 20 pounds), carrying, seeing (using close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching. May be exposed to potentially hazardous conditions i.e. robbery. Detailed instructions and procedures are provided to minimize risk.

To apply please send your resume or inquiry to  humanresources@bankbsf.com.

Employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures, including but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer.  Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances.  We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance.  All qualified applicants are encouraged to apply. 

Walnut Creek, CA

POSITION OVERVIEW:

The Commercial Banking Associate is responsible for providing high quality client service while performing a wide variety of services and tasks related to the set-up and day-to-day management of client relationships with general direction form Relationship Managers. This includes working with Relationship Managers, clients, and appropriate Bank departments to coordinate the opening of new depository and loan accounts, and setting up online banking, cash management and remote deposit services for clients. Additionally, this position is responsible for handling the day-to-day questions and requests of clients in a highly responsive and supportive way. Must have excellent communications skills, excel at client service, be detail-oriented with a positive attitude.

The employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures including but not limited to the Bank Secrecy Act/Anti-Money Laundering Program and Information Systems Security policies.

RESPONSIBILITIES:

  • Coordinate with clients and the Client Service Department to facilitate the opening of new depository accounts. This involves completing new account forms and working with Relationship Managers to complete CIP forms and Enhanced Due Diligence forms, when necessary.
  • Coordinate with clients and the Cash Management Department for the set-up of online banking, cash management, remote deposit, and merchant services.
  • Coordinate with clients and the Loan Servicing Department for the set-up of new loans and/or renewals of existing loans. This entails working with Relationship Managers during the preparation of documentation request forms and the gathering of required information from clients, as well as, at times, arranging for the signing of loan documents.
  • Handle/coordinate client inquiries related to their accounts (e.g., balance information, stop-payment requests, loan paydowns and/or advances, etc.).
  • Work with Relationship Managers to gather financial information required by the Bank’s loan tickler system and in coordinating the receipt of such information by the Underwriting Department.
  • Assist Relationship Managers with their computer/technology and administrative needs.
  • Assist the Marketing Department with client-related events.
  • May perform other related duties, as assigned, or as the situation dictates.

REQUIREMENTS:

  • College degree in business or related area required; background in accounting and/or finance helpful.
  • Knowledge of commercial banking.
  • Excellent verbal and written skills to communicate effectively and tactfully within the Bank and with the Bank’s clients, while maintaining a high level of confidentiality.
  • Ability to provide a high level of client service.
  • Strong organizational skills, including the ability to prioritize and multi-task.
  • A thorough knowledge of all Bank services.
  • A thorough knowledge of the functions handled by each of the Bank’s departments.
  • Knowledge of Microsoft Office programs such as Outlook, Salesforce CRM, PowerPoint, Word, and Excel; knowledge of the use of various types of office equipment, such as multi-line phones, printers and scanners.

To apply please send your resume or inquiry to humanresources@bankbsf.com.

Employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures, including but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply. 

Walnut Creek, CA

POSITION OVERVIEW:

The Commercial Banking Team Lead/Relationship Manager is highly experienced, accomplished, and respected banker to lead a commercial banking team and to expand the Bank’s business throughout the nine Bay Area counties. They should have a proven track record of managing and developing a team of bankers, expanding existing and acquiring new banking relationships while maintaining high credit quality and sound business practices. The Team Leader is responsible for enhancing the Bank’s overall presence in the local market and will represent the Bank in local communities.

The team leader is responsible for supervising and ensuring team production goals are achieved. In addition to the management responsibilities, the team leader is responsible for developing and managing his/her own client relationships with local businesses in the San Francisco Bay Area. Client relationships include deposit, loan and personal banking products and services. The manager is responsible for ensuring that the team’s loans adhere to the Bank’s credit and profitability standards and policies. The team leader will assist with processing of all loans originated and managed by the unit. The team leader also assures compliance with all applicable state and federal banking regulations, Bank policies and procedures including but not limited to the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

RESPONSIBILITIES:

  • Manage and expand existing client relationships and develop and manage new client relationships. This involves prospecting for new clients through outbound telephone and in-person calling; attendance at networking groups and events; interviewing loan applicants; collecting and analyzing information that reflects the current credit worthiness of prospects; and presenting loan recommendations to the Bank’s Chief Credit Officer and loan committee(s) as appropriate. It also involves working with the Bank’s operations team to set up a client’s new accounts and cash management services and preparing portfolios for loan examinations and audits.
  • Supervise, coach and mentor team members to assure that they and the team meet budgeted goals while adhering to the Bank’s credit and profitability standards and policies.
  • Establish and negotiate, where necessary, the terms under which credit will be extended, including the costs, repayment method, schedule, and collateral.
  • Responsible for ongoing loan management of portfolio (e.g., making sure loans are properly risk-rated, assuring that borrowers required financial reporting is kept current, reviewing borrowers’ financials, and following up any past-due loan payments).
  • Represents the Bank at community, networking, and trade association functions.
  • Meets assigned budget and goals (individually and the team).
  • Assists with the processing of all loans originated and managed by the unit. This includes working with the Underwriting Department in preparing loan presentations and working with support staff to order and review loan documents; performing client service functions; and obtaining documentation and financial statements required under loan tickler system. Further assistance with the government-guaranteed loans includes reviewing and approving advance requests for multiple advance non-revolving term loans; processing forms, statements, and documents; and working with outside consultants and agencies assisting the bank with this line of business.
  • May perform related duties as assigned or as the situation dictates.

REQUIREMENTS:

  • College or advanced degree in business or related field.
  • Thorough knowledge of all aspects of commercial banking (e.g., credit; depository, cash management and loan products; BSA; and compliance-related regulations). A knowledge of government-guaranteed loan programs is preferable. It is also preferable to have strong knowledge of and ties to the San Francisco/Bay Area market served by the Bank.
  • Excellent verbal and written skills to communicate effectively with others within the Bank and with the Bank’s clients, prospects, shareholders, and directors, while maintaining a high level of confidentiality.
  • Strong management skills to use in mentoring, coaching and motivating Team Members to excel in their jobs.
  • A high degree of client service and administrative skills including knowledge of Microsoft Office programs such as Outlook, Word, and Excel.
  • Ability to organize and prioritize in situations where changes frequently occur.
  • Strong credit and analytical skills. Attention to detail is critical.

To apply please send your resume or inquiry to humanresources@bankbsf.com.

Employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures, including but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply. 

San Francisco, CA

POSITION OVERVIEW:

This position is part of the Bank’s Underwriting Team and is responsible for working with Relationship Managers to analyze the credit risk of new and existing business and personal client relationships. This position requires the ability to work independently, be detailed-oriented, have strong analytical, computer and organizational skills as well as good written and verbal skills. A motivated analyst will have ample opportunity to expand responsibilities and advance within the Bank.

RESPONSIBILITIES:

  • Work with Relationship Managers to structure and underwrite credits in a manner that meets clients’ expectations, while complying with the Bank’s credit policies and standards.
  • Analyze the credit and collateral aspects of business and individual loans, both secured and unsecured.
  • Make recommendations regarding approval and/or structure of new or renewed credits.
  • Prepare loan presentations (LPs), spread company and individual financial statements and tax returns using nCino spreads, and run credit reports, as needed, both for new and existing credit relationships. All LPs are completed in nCino and require the UW to review all inputs to be sure that all terms and conditions are accurately reflected.
  • Monitor existing loan portfolio to ensure all loan and financial covenants are tested in a timely manner. Upon completion of the analysis, the UW is responsible for maintaining the covenants in nCino.
  • Complete annual review of existing loan portfolio, if required.
  • Assist or prepare credit memos if modification or risk grade change is recommended by the Relationship Manager.
  • Maintain credit file of all loans in nCino Document Manager.

REQUIREMENTS:

  • Proficiency in Excel and Word, and Silverlake (proficiency in nCino a plus).
  • Good oral and written communication skills with all levels of Bank staff, as well as with clients, auditors and vendors.
  • Excellent leadership and human relations abilities.
  • Ability to work independently.
  • Capable of being assigned specific projects and goals and monitoring projects for completion within expected time frames.
  • Accuracy, attention to detail and ability to recognize and analyze problems, and develop solutions.
  • High degree of flexibility to react in an environment of growth and change.
  • Bachelor’s degree in business, finance or another related field.
  • At least five years of prior banking experience in commercial loan documentation and servicing, plus a strong knowledge of the construction lending process.
  • Management experience preferred.
  • Compliance with all requirements, policies and procedures of the Bank Secrecy Act (BSA) and attendance of all mandatory BSA training as needed for this position. Additionally, complete all other compliance training as required by the Bank.

WORKING CONDITIONS/PHYSICAL DEMANDS:

The environment for this position is a non-confined, office-type setting that is mostly clean and comfortable. There is little discomfort caused by such factors as noise, heat, or dust. In the course of performing the duties pertinent to the position, time will be spent writing, typing, speaking, listening, lifting (up to approximately 20 pounds), carrying, seeing (using close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching. May be exposed to potentially hazardous conditions (i.e., robbery). Detailed instructions and procedures are provided to minimize risk.

To apply  please send your resume or inquiry to  humanresources@bankbsf.com.

Employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures, including but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer.  Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances.  We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance.  All qualified applicants are encouraged to apply. 

Walnut Creek, CA

POSITION OVERVIEW:

The Relationship Manager is responsible for developing and managing client relationships with local businesses in the San Francisco Bay Area. Client relationships include deposit, loan and personal banking products and services. Loans should adhere to the Bank’s credit and profitability standards and policies. This position also assists with the processing of all loans originated and managed by the unit.

RESPONSIBILITIES:

  • Manage and expand existing client relationships and develop and manage new client relationships.
  • This involves prospecting for new clients through outbound telephone and in-person calling; attending networking groups and events; interviewing loan applicants; collecting and analyzing information that reflects the current creditworthiness of prospects; and presenting loan recommendations to the Bank’s Chief Credit Officer and loan committee(s), as appropriate. It also involves working with the Bank’s Operations Team to set up a client’s new accounts and cash management services and preparing the portfolio for loan examinations and audits.
  • Establish, and negotiate, when necessary, the terms under which credit will be extended, including the costs, repayment method and schedule, and collateral.
  • Manage loan portfolio on an ongoing basis (e.g., making sure that loans are properly risk-rated, assuring that required financial reporting for borrowers is kept current, reviewing borrowers’ financials, and following up on any past-due loan payments).
  • Represent the Bank at community, networking, and trade association functions.
  • Meet assigned budget and goals.
  • Assist with the processing of all loans originated and managed by the unit.
  • This includes working with the Bank’s Underwriting Department to prepare loan presentations; working with support staff to order and review loan documents; performing client service functions; and obtaining documentation and financial statements required under the Bank’s loan tickler system. Further assistance with the government-guaranteed loans includes reviewing and approving advance requests for multiple advance non-revolving term loans; processing forms, statements, and documents; and working with outside consultants and agencies assisting the Bank with this line of business.
  • Perform related duties as assigned or as the situation dictates.

REQUIREMENTS:

  • College or advanced degree in business or a related field.
  • Thorough knowledge of all aspects of commercial banking, as well as compliance and other government regulations (e.g., credit; depository, cash management and loan products; BSA; and compliance-related regulations).
  • It is preferable to have a deep knowledge of, and ties in, the San Francisco/Bay Area market served by the Bank.
  • It is preferable to have knowledge of government-guaranteed loan programs.
  • Extensive commercial banking experience.
  • It is preferable to have experience with both large banks and smaller, growing institutions.
  • Excellent verbal and written skills to communicate effectively with others within the Bank and with the Bank’s clients, prospects, shareholders and directors, while maintaining a high level of confidentiality.
  • Strong organizational, sales, credit and negotiation skills are required.
  • Attention to detail is critical.
  • A high degree of client service and administrative skills including knowledge of Microsoft Office programs such as Outlook, Word, and Excel.
  • Ability to organize and prioritize in situations where changes frequently occur.
  • Ability to travel throughout the Bank’s service area.

To apply please send your resume or inquiry to humanresources@bankbsf.com.

Employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures, including but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply. 

San Francisco, CA

POSITION OVERVIEW:

The Relationship Manager proactively solicits and closes new residential portfolio and saleable loans, while ensuring adherence to the Bank’s credit policies and profitability standards, compliance, and all other government regulations pertaining to residential mortgage lending. They must identify, develop, and maintain a network of external relationships that will provide a recurring source of referrals for new lending opportunities. In addition to generating mortgage loans, the position is responsible for introductions to business and personal banking relationships for the Bank.

RESPONSIBILITIES:

  • Show enthusiasm for residential lending sales and a proven track record of meeting and exceeding established production goals.
  • Achieve agreed-upon production goals while meeting the Bank’s underwriting standards and conforming to all compliance and other government regulations pertaining to residential mortgage lending.
  • Cross-sell other areas of the Bank to mortgage loan clients and generate introductions to business and personal banking client relationships.
  • Ensure exceptional client service experience by overseeing loan process from origination to close, and by providing consistent communication to clients and business partners.
  • Maintain current and thorough knowledge of all lending programs, policies, procedures, and regulatory requirements.
  • Provide complete and accurate loan application packages to both external partners and internal departments.
  • Ensure successful completion of all assigned training activities.
  • Actively participate in joint calling and marketing efforts with the residential and commercial Relationship Managers.
  • Foster a spirit of cooperation between Residential Mortgage Lending team and other departments of the Bank.
  • Perform other duties and special projects, as assigned.

REQUIREMENTS:

  • CA NMLS licensing and registration required (CA DRE licensing preferred and may be required at a later date).
  • College degree in business or related field, or equivalent experience, preferred.
  • Thorough knowledge of residential mortgage lending products, procedures, and policies as well as thorough knowledge of current compliance and other government regulations pertaining to residential mortgage lending.
  • Minimum of two years of residential lending sales experience with a focus on generating self-sourced business.
  • Demonstrated success in prospecting, generating leads, closing transactions and consistently meeting and exceeding production goals.
  • Verifiable, established network of referral business, including, but not limited to, Real Estate professionals, CPAs, Financial Advisors, and other centers of influence.
  • Prior processing or underwriting experience preferred.
  • Strong computer skills including a fundamental understanding of Calyx Point, MS applications (specifically Explorer, Word, Excel, Outlook, and PowerPoint) and database management.
  • Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences.
  • Ability to analyze and comprehend complex financial data and provide solutions and/or alternatives.
  • Solid time management skills and the ability to prioritize and perform multiple tasks, simultaneously.

To apply please send your resume or inquiry to humanresources@bankbsf.com.

Employee must assure compliance with all applicable State and Federal banking regulations, Bank policies and procedures, including but not limited to, the Bank Secrecy Act/Anti Money Laundering Program and Information Systems Security Policies.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply. 




Benefits:

BSF is committed to offering a broad and affordable benefits package to protect our employees physical and emotional wellbeing.

We offer full-time staff:
  • Choices to several medical, dental and vision plans,
  • Life insurance,
  • Long-term disability,
  • Retirement plan with 401K matching,
  • Paid vacation, holidays, and sick leave,
  • And, many more voluntary benefits.

We support and provide professional development opportunities, time off to volunteer and encouraged participation in local nonprofit board membership.