Careers

Location: San Francisco, CA (On-Site)

Are you looking for an opportunity to support a leading community and private bank serving Bay Area businesses, nonprofits, and individuals? Bank of San Francisco is seeking an Administrative Associate to become a critical part of our team. Please contact us today to discuss this opportunity!

The Administrative Associate is responsible for keeping the office running smoothly by providing overall administrative and clerical support for the Bank. They are responsible for working with staff members to support administrative and clerical functions, as well as general office upkeep and ensuring supplies are fully stocked for the office.

Job Responsibilities:

• Perform Bank-wide administrative functions, including monitoring and ordering of office and breakroom supplies, special print and mail projects, copy/fax machine maintenance, parking supplies, and ensuring supply and break rooms are well stocked and organized.
• Receive, sort, and distribute incoming mail, faxes, and deliveries in a timely and accurate manner.
• Prepare and process outgoing mail, shipments, and faxes.
• Assist with planning, coordinating and preparing for internal staff and other organizational meetings, including preparation of agenda, meeting room setup, documentation reproduction, and arranging food and beverages as needed.
• Maintain daily upkeep of the kitchen and breakroom, ensuring spaces remain clean, organized, and fully stocked; responsibilities include preparing coffee, clearing dishes and appliances, sanitizing counters, and replenishing supplies.
• Maintain conference rooms and shared meeting spaces to ensure they are clean, organized, presentable, and readily available for employees and guests.
• Maintain offsite records storage and correspond with facility vendor to coordinate pickup and delivery of records as needed by Bank personnel.
• Maintain office space and facilities through dissemination of information and initiating and coordinating maintenance requests with building management.
• Coordinate with building management and external vendors to provide services on site.
• Maintain shared enterprise-wide calendars, e.g. vacation and committee calendars.
• Prepare, submit, and track executive team expense reports and reimbursements in accordance with Bank policy, ensuring accuracy, proper documentation, and timely processing.
• Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

Requirements:

• Minimum one year administrative and/or customer service experience.
• Ability to work independently.
• Intermediate Adobe Acrobat and Microsoft Office programs such as Outlook, PowerPoint, Word, and Excel.
• Technical knowledge of office equipment such as computers, multi-line phones, copiers, scanners, printers, postage machines, and fax machines.
• Excellent verbal and written skills in order to communicate effectively and tactfully within the Bank, and with the Bank's clients, vendors, shareholders, and directors, while maintaining a high level of confidentiality.
• Ability to organize and prioritize in situations where dramatic changes frequently occur; attention to detail is critical.

To apply, please send your resume or inquiry to Sue at humanresources@bankbsf.com

Pay: $24.50 - $34.00 per hour

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BSF is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.

Location: San Francisco, CA

Are you looking for an opportunity to support a leading community and private bank serving Bay Area businesses, nonprofits, and individuals? Bank of San Francisco is seeking an Associate Vice President, IT Operations, Systems & Risk to become a critical part of our team.

The AVP, IT Operations, Systems & Risk, is a key member of the Bank’s lean IT team and plays a hands-on role across technology operations, systems administration, risk management, business continuity, and end-user support. This position supports daily IT operations while contributing to longer-term initiatives such as system implementations, technology risk assessments, and regulatory preparedness.

The ideal candidate is a self-directed generalist who is comfortable managing operational responsibilities end-to-end and operating effectively in a smaller-bank environment where versatility and accountability are essential.

Job Responsibilities:

Systems Administration (Ongoing Operations)

• Perform day-to-day system administration across banking systems, third-party applications, and other critical platforms, coordinating with Managed Security Provider and core vendors, where applicable.
• Manage the full user access lifecycle, including provisioning, role changes, and deprovisioning, in accordance with access control policies.
• Monitor system health, alerts, backups, and scheduled processes; remediate or escalate issues as appropriate.
• Apply routine system changes, configuration updates, and vendor-supported patches under established change management procedures.
• Assist with maintaining and producing administrative documentation and reports for regulatory audits and exams.

Technology Risk & Regulatory Support

• Support the Bank’s technology risk management program in alignment with FFIEC guidance and regulatory expectations.
• Assist in the preparation of annual IT risk assessments, internal reports, and management summaries.
• Perform control reviews related to access management, system administration, and operational IT controls.
• Support regulatory exams and audits by gathering documentation, responding to requests, and tracking remediation items.
• Maintain IT policies, procedures, and supporting documentation.

IT Operations & Implementation Support

• Support the implementation and ongoing management of banking systems, third-party applications, and infrastructure components.
• Assist with technology projects by coordinating tasks, tracking timelines, assessing and documenting risks, and supporting testing and go-live activities.
• Serve as a coordination point between internal users, IT leadership, and external vendors.
• Maintain accurate system documentation, inventories, and configuration records.

Business Continuity & Disaster Recovery

• Support oversight of IT business continuity and disaster recovery programs.
• Assist with maintaining BCP/DR documentation, recovery strategies, and critical application recovery priorities.
• Support coordination and documentation of annual BCP and DR tests, including internal exercises and vendor-provided testing.
• Track and document issues and remediation efforts.

End-User Technology Support

• Provide direct technical support to Bank staff for workstations, laptops, peripherals, and mobile devices.
• Perform onboarding and offboarding tasks, including access provisioning and equipment setup.
• Troubleshoot issues independently and escalate when appropriate.

Requirements:

• Minimum seven years of experience in IT operations, systems administration, and technology risk roles.
• Hands-on experience administering Microsoft-based environments and enterprise applications.
• Familiarity with FFIEC guidance, NIST, or similar frameworks.
• Working knowledge of access controls, change management, and operational IT controls.
• Strong understanding of business continuity and disaster recovery principles.
• Ability to work independently and manage priorities in a lean IT environment.
• Experience working in a community bank, credit union, or other regulated financial institution preferred.
• Experience supporting audits or regulatory examinations preferred.
• Relevant certifications (Microsoft, Salesforce, ITIL, Security+, CISA) preferred.

To apply please send your resume or inquiry to Sue at humanresources@bankbsf.com

Pay: $100,000-$145,000 annually  

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Bank of San Francisco is an Equal Opportunity Employer. Recruitment, placement, and promotions are conducted without regard to an individual’s race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirement of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.