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Privacy Policy

What Does Bank of San Francisco Do With Your Personal Information?

Rev. Date 10/21/2021

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social security number
  • Account balances
  • Payment history
  • Checking account information
  • Overdraft history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Bank of San Francisco chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does Bank of San Francisco Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We Do Not Share
For our affiliates’ everyday business purposes
information about your transactions and experiences
No We Do Not Share
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
Questions Call 415-744-6700 or go to www.bankbsf.com
What We Do
How does Bank of San Francisco protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you.
How does Bank of San Francisco collect my information?
We collect your personal information, for example, when you

  • Open an account or deposit or withdraw from your account
  • Apply for a loan or provide account information
  • Give us your income information
Why can’t I limit all sharing?
Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes – information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and non-financial companies.
  • Bank of San Francisco does not share with affiliates.
Non‑Affiliates
Companies not related by common ownership or control. They can be financial and non-financial companies.
  • Bank of San Francisco does not share with non-affiliates.
Joint Marketing
A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Bank of San Francisco does not jointly market.
Other Important Information About Email
In accordance with the California Financial Information Policy Act, we will not share personal information we collect about you with nonaffiliates, either for them to market to you or for joint marketing, without your authorization.

Messages sent by email may not be secured, may be intercepted by third parties, and may not be immediately received by the appropriate department at Bank of San Francisco. Please do not use email to send us communications that contain confidential information, which we require in writing, or which need our immediate attention. Please call us instead at 415.744.6700. Be aware that "receipt" acknowledgment on an email message means only that the message has routed into the internet, not that the message has been received by Bank of San Francisco. Urgent or confidential matters should be addressed via phone or in person. Written authorizations should be provided via U.S. mail or in person to us.
Mobile App Information Collected
We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected when you use certain services that are dependent on your mobile device's location (such as the location of an ATM or in store transactions.