To Report Identity Theft and Fraud
If you believe you have been a victim of identity theft, follow these steps as soon as possible:
- Contact the three national credit bureaus (Experian, Equifax, TransUnion) and ask them to place a "fraud alert" on your credit file.
- File a report with your local police department or FBI office.
- Order your credit reports. Once you have placed an initial fraud alert, you are entitled to a free credit report from each of the three credit reporting companies.
- Contact all your creditors (by phone and in writing) to inform them of the problem.
- If mail use is suspected, notify your local postmaster.
- Alert our bank and any other institution you bank with. Your bank(s) can watch for any unusual activity or suggest other means of protecting your account.
- Request any Personal Identification Number (PIN) or passwords are changed.
If you believe there has been fraudulent activity on your business accounts, file a complaint with the California Attorney General's Office and the Better Business Bureau immediately.
Resources
- Cybersecurity & Infrastructure Security Agency (CISA) - Report a cyber incident
- Federal Deposit Insurance Corporation (FDIC) - Consumer protection and the Bank's primary regulator
- Federal Trade Commission (FTC) - Hotline for consumers to report incidents of identity theft: 1-877-438-4338
- Federal Trade Commission Business Center
- Social Security Administration’s Fraud Hotline: 1-800-269-0271